Tickets
The /ticket commands, used inside ticket channels.
These commands only work inside a ticket channel. Answers are private. Support means the support roles of the ticket's template and members with Administrator or Manage Server. See Tickets.
| Command | Options | Who | Plan |
|---|---|---|---|
/ticket close [reason] | Reason up to 500 characters (in the logs and transcript). | Support; the opener if allowed | Free |
/ticket rename <name> | Up to 100 characters; {counter} and {username} work. | Support | Free |
/ticket add-user <member> | Support | Free | |
/ticket remove-user <member> | The opener can't be removed. | Support | Free |
/ticket add-role <role> | @everyone is refused. | Support | Free |
/ticket remove-role <role> | Support | Free | |
/ticket claim | Support; the opener if allowed | Free | |
/ticket unclaim | The claimer or an admin | Free | |
/ticket escalate <target> [reason] | Target template (autocomplete); reason up to 500 characters. | Support | Premium |
/ticket automation pause | Support | Free | |
/ticket automation resume | Delays start over. | Support | Free |