Privacy and data
A summary of the data InviteCount keeps, for how long, and how to have it deleted.
This page is a summary. The reference is the Privacy Policy on our website.
What the bot keeps#
- Invites: who invited whom, through which invite, when, and whether the join was fake.
- Messages: how many messages each member sent, and their XP. The bot counts messages; it doesn't keep what they say.
- Server settings: everything you configure on the dashboard.
- Feature records: giveaway entries, tickets and transcripts, raid incidents, honeypot catches, verification links.
Message content#
Discord gives bots the text of members' messages only through its Message Content permission. When Discord has granted it to InviteCount, the bot reads message content only in ticket channels (to keep it in transcripts) and in honeypot channels (to show the message that triggered the trap in the report posted on Discord; it is never stored). Everywhere else, it only counts messages.
Dashboard login#
The dashboard asks Discord only for your identity (ID, username, avatar) and your server list. It never sees your password or email address. Your session lasts up to 7 days.
Files and services#
- Ticket transcripts, the attachments copied into them, and bot profile images are stored in a private Cloudflare R2 bucket.
- Images you upload in the dashboard for your messages are stored on Cloudflare R2 and served from a public link, so Discord can display them.
- Website verification uses Cloudflare Turnstile. InviteCount keeps only a fingerprint of the link, deleted about one day after it expires.
- Payments go through Patreon. InviteCount never sees your payment details.
How long data is kept#
| Data | Kept |
|---|---|
| Member data of a server the bot left | Deleted 90 days after the bot is removed, unless it is added back before |
| Server settings | Kept, so a server finds its setup if it adds the bot back |
| Ticket transcripts | 30 days on free servers; no limit when made on a premium server |
| Honeypot records | 3 days free; 30 days premium |
| Raid incidents | 3 days free; no limit premium |
| Analytics events | 32 days free; no limit premium |
| Website verification links | Valid 15 minutes, deleted about one day after they expire |
| Public leaderboard link | Released 30 days after the server loses Premium |
| Dashboard session | Up to 7 days |
Your rights#
- Server administrators can delete invites, messages and levels at any time with the data management commands.
- Anyone can ask to access or delete their data, or a server's data. Email [email protected] (opens in a new tab) or ask in the support server, with your Discord user ID or the server ID.
- The public web leaderboard of a server is on by default. To leave it, ask the server's administrators to hide you (or to take the page off the web), or contact us.